1. Who We Are

This Privacy Policy applies to victoriataylorspeaks.com, operated by Mindset + Mastery Ltd, a company registered in England and Wales (Company No. 16890773), with its registered office at 20 Wenlock Road, London, England, N1 7GU.

Victoria Taylor Speaks is the speaking, books, and personal brand platform of Victoria Taylor, Co-Founder and Programme Director of Mindset + Mastery. This website promotes Victoria's speaking services, The Tunnel Series books, and the TRIUMPH® coaching programmes.

For UK data protection purposes, Mindset + Mastery Ltd is the data controller in respect of personal data collected through this website.

Contact us at: hello@mindsetmasteryreclaim.com

2. What Data We Collect

Through this website we may collect:

• —Name, email address, organisation name, and contact details submitted via speaking enquiry or contact forms
• —The content of any message or enquiry you send to us
• —Technical data including IP address, browser type, and pages visited via website analytics

Where you purchase a book through a linked retailer, your purchase transaction is processed by the relevant platform. We receive only the information necessary to fulfil your order where we are the direct seller.

3. How We Use Your Data

• —To respond to your speaking enquiry or booking request
• —To send information about speaking availability, fees, and topics
• —To fulfil book orders placed directly through this website
• —To fulfil any contractual obligations where a speaking engagement is confirmed
• —To notify you of new books, events, or resources where you have consented to receive updates
• —To improve the content and usability of this website

We do not use your data for automated decision-making or profiling. We do not sell your data to third parties.

4. Lawful Basis for Processing

• —Legitimate interests: responding to speaking enquiries and managing business development conversations
• —Contract: processing data necessary to fulfil a confirmed speaking engagement or book order
• —Consent: where you have opted in to receive news and updates

5. How Long We Keep Your Data

• —Enquiry data: up to 24 months from last contact where no engagement is confirmed
• —Speaking engagement and book order records: for the duration of the engagement or transaction plus 7 years
• —Consent-based communications: until you unsubscribe or withdraw consent

6. Who We Share Your Data With

We do not sell personal data. We may share data with technology providers supporting our website, email, and order fulfilment systems, acting as data processors under appropriate agreements, and with statutory bodies where legally required.

7. Your Rights

Under UK GDPR you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing. Contact us at hello@mindsetmasteryreclaim.com to exercise any right. We will respond within one calendar month. You may also complain to the ICO at www.ico.org.uk or 0303 123 1113.

8. Cookies

This website may use essential and analytics cookies. You can manage preferences through your browser settings. Disabling cookies may affect site functionality.

9. Changes

We may update this policy periodically. The current version will always be published on this website with the date of last update shown above.