For Commissioners
Commission a Trauma-Informed Intervention Programme
Everything you need to make a confident
commissioning decision.
The population. The methodology. The outcomes framework. The reporting structure. The cost per participant. TRIUMPH RECLAIM is the only programme of its kind in the UK commissioning landscape. It is all here. If you have a question the page does not answer, the scoping call will.
11
Month payback period
Programme cost recovered through public savings
£13,000
Cost per participant
Fully loaded including all delivery and overhead
351%
Three year ROI
Per sustained participant
85%
Target programme retention
Phase R through to Phase I
The Population
Who This Programme Serves, Precisely
TRIUMPH RECLAIM is commissioned for women who are economically inactive due to chronic health conditions, trauma histories, or both. This is not a broad employability programme. It is designed for a specific population whose barriers are simultaneously clinical, structural, and relational, and whose needs have not been met by existing provision.
The women this programme serves have often already accessed therapy. They are not in acute crisis. They understand their patterns. What they have not had is provision that treats their health condition and their trauma history as the context in which employment support must be delivered, rather than as obstacles to be worked around.
Referrals are screened within 48 hours of receipt. Where a referral is not appropriate, the programme returns a standardised feedback form within five working days specifying the reason and the conditions under which re-referral would be appropriate.
Population Criteria
Women experiencing economic inactivity related to trauma histories, chronic illness, or both
Not in acute psychosis, severe untreated substance dependency, or active suicidal crisis
Motivated toward employment even where capacity is currently limited
Capable of sustained employment with the right support
Previously unsuccessful in standard employment provision
Where a referral does not meet these criteria, the programme returns structured feedback to the referring body within five working days. No referral disappears without explanation.
Commissioning Routes
How This Programme Fits Your Funding Stream
TRIUMPH RECLAIM has been designed to align with four established commissioning routes. The scoping call will confirm which route applies to your area and how the programme maps to your specific contract.
Connect to Work / DWP
TRIUMPH RECLAIM delivers DWP-aligned employment outcomes with HMRC Real Time Information verification. Sustained employment is tracked at 13 and 26 weeks. The programme meets all Connect to Work reporting requirements and outcome definitions for the economically inactive population with health-related barriers.
UK Shared Prosperity Fund
The programme addresses the People and Skills investment priority within UKSPF. It targets economically inactive residents, delivers measurable skills and employment outcomes, and produces the evidence required for DLUHC reporting. Cohort delivery aligns with UKSPF funding cycles and output frameworks.
NHS Talking Therapies
TRIUMPH RECLAIM operates in the space between clinical recovery and vocational outcome. The programme accepts referrals from Talking Therapies services for women who have completed or are completing therapeutic treatment and are ready for employment-focused support. Outcome data feeds back to referring services for their own reporting.
Local Authority Public Health
The programme delivers against public health outcomes including improved health self-management, reduced crisis service usage, increased social participation, and sustained employment. Health economics data demonstrates £15,200 in annual public savings per sustained participant through reduced NHS usage and benefits dependency.
What You Are Commissioning
The Exact Shape of the Programme
TRIUMPH RECLAIM was designed and built by Victoria Taylor and Stephanie Brown, who hold clinical governance, quality assurance, and commissioner accountability as Programme Directors. Two qualified associate practitioners deliver all sessions.
12
Participants per cohort
Cohort size is fixed at a maximum of twelve. This is not a cost decision. It is a clinical one. The group therapeutic element requires a size that allows genuine trust to form. Twelve is the ceiling.
7
Sequential phases
Each phase produces the condition the next phase requires. The sequential design is grounded in trauma science and employment support research, both of which confirm that skipping stages with this population produces outcomes that do not sustain.
2
Associate practitioners per cohort
Two qualified associate practitioners deliver every cohort together from Session G1 through to Phase M. Not a rota. The same two practitioners, present from first session to graduation. Relational continuity is the single most significant driver of sustained outcomes.
26
Weeks of structured support
The programme runs for 26 weeks including in-work support through Phases I and M. Support intensifies rather than withdrawing at job entry. The sustained employment targets at 13 and 26 weeks are only achievable because of this design decision.
Value and Return
The Investment Case
At £13,000 per participant, TRIUMPH RECLAIM is not the cheapest programme in the commissioning landscape. It is the most cost effective. The programme cost is recovered within eleven months through reduced NHS usage, reduced benefits dependency, and tax revenue from sustained employment.
£15,200
Annual public savings per participant
Reduced NHS usage, reduced benefits dependency, and tax revenue from sustained employment combined
£182,400
Annual public savings per cohort
Based on a cohort of twelve with projected sustained employment rates applied across the full savings model
117%
Year one return on investment
The programme generates more in public savings within twelve months than the total cost of delivery
The three year return on investment exceeds 351% per sustained participant. These figures are derived from the programme's Financial Model using conservative assumptions based on published health economics data and DWP outcome benchmarks. The full financial model is available at the scoping call and is included in the commissioner briefing pack. Cheaper programmes that produce lower sustained outcomes cost the public purse more over time, not less.
Programme Fit
Is This the Right Programme for Your Population?
TRIUMPH RECLAIM is the right programme for a specific population. It is not the right programme for everyone. The criteria below are not gatekeeping. They are the conditions under which the programme can deliver the outcomes it is designed to deliver.
This programme is right when
Your population includes women with trauma histories or chronic health conditions
Standard provision has not produced sustained outcomes for this group
Your outcomes framework includes sustained employment at 13 and 26 weeks
You need DWP-aligned evidence collection and reporting
You can refer a minimum cohort of eight to twelve participants
Your contract allows for a 26-week delivery model
This programme is not right when
Your population is in acute clinical crisis requiring clinical intervention first
Your contract requires delivery in under 12 weeks
You need a volume employment programme measured only on job starts
Your referral pathway cannot reliably identify the target population
Delivery Model
Programme Structure and Operation
TRIUMPH RECLAIM is a fixed-term, cohort-based employment support programme delivered across seven sequential phases. The following parameters define delivery. All are fixed within the programme specification and documented in the phase specifications available at the scoping call.
Duration
26 weeks. Fixed.
Weekly structured delivery across seven sequential phases. The programme does not end at job entry. Phases I and M deliver in-work support post-employment. Programme length is not adjustable without compromising outcome integrity.
Session Format
Group and individual. Mixed delivery throughout.
Group sessions are delivered in person at a commissioner-agreed community venue. Individual sessions are available in person or virtually. Virtual attendance is accepted as full attendance for all reporting purposes. Session frequency and format vary by phase in accordance with the phase specification.
Cohort Size
Eight to twelve participants. Fixed ceiling.
Maximum cohort size is twelve. This is a clinical governance parameter, not a cost decision. Minimum viable cohort is eight. Cohorts below eight are not initiated. Cohort dates are agreed with commissioners at contract stage. A waiting list protocol is in place for referrals received after cohort closure.
Staffing Model
Two named associate practitioners per cohort. No substitution.
Two qualified associate practitioners deliver every session from Session G1 through to Phase M graduation. Practitioners are recruited, trained, and supervised by the Programme Directors before any independent delivery is permitted. No substitution or handover is permitted within a cohort delivery cycle. Practitioners are DBS-checked, safeguarding-trained, and hold a minimum Level 5 coaching or equivalent qualification.
Entry Pathway
Structured five-step pre-engagement process. Maximum 15 working days referral to first session.
All referrals are screened against defined eligibility criteria within 48 hours of receipt. Referrals not meeting criteria receive a structured feedback form within five working days specifying the reason and conditions for re-referral. Accepted referrals receive a welcome call, information pack, and confirmation contact before their first session. The programme does not accept participants in acute mental health crisis, severe untreated substance dependency, or requiring clinical intervention before employment support.
Completion Definition
Graduation at Phase M. Post-programme tracking for up to 12 months.
Participants graduate at the end of Phase M. Sustained employment outcomes are tracked at 13 and 26 weeks post-placement via HMRC Real Time Information. Post-programme milestone tracking continues for up to 12 months. A comprehensive final outcome report is produced for the commissioner at programme end, with a post-programme supplement on confirmation of outstanding milestones.
Outcome Targets
DWP-aligned. HMRC RTI-verified. 70% sustained employment at 13 weeks.
Programme retention target: 85% Phase R to Phase I. Employment or self-employment rate target: 60% by Phase A end. Sustained employment at 13 weeks target: 70% of employment starts. Sustained employment at 26 weeks target: 65% of employment starts. All employment outcomes verified through HMRC Real Time Information. Reports produced to commissioner template or programme format consistent with DWP outcome evidence standards.
TRIUMPH RECLAIM provides a consistent, structured intervention that can be implemented within existing commissioning systems while maintaining delivery integrity and participant safety. Full phase specifications, practitioner competency framework, and financial model are available at the scoping call.
Risk Management and Safeguarding
This is safe to fund.
Every risk a commissioner is responsible for managing has a documented protocol within the TRIUMPH RECLAIM operational framework. The following are not aspirational statements. They are in place and available for review.
Safeguarding
Designated Safeguarding Lead holds Level 4 qualification. All practitioners hold Level 3 minimum. A documented escalation protocol is in place. Concerns are escalated to the DSL within the same session. Onward referrals follow local authority protocols. Safeguarding policy available on request.
Clinical Boundaries
TRIUMPH RECLAIM is not a clinical therapy service. It does not accept participants in acute mental health crisis. Where a participant's presentation moves beyond the programme's defined scope, a documented protocol initiates onward referral to appropriate clinical services without disruption to the remaining cohort.
Participant Suitability
All referrals are screened against defined eligibility criteria before acceptance. Participants not meeting criteria receive a structured feedback form within five working days. The screening process reduces attrition risk and protects outcome integrity. Acceptance rate and screening outcomes are reported quarterly to commissioners.
Competitive Position
What Sets This Programme Apart
The following five characteristics distinguish TRIUMPH RECLAIM from other programmes in this commissioning space. Each is a structural design decision, documented in the governance suite, evidenced in the programme's theoretical framework, and verifiable at the scoping call.
26
Weeks Duration
Weekly group and individual sessions. Phases I and M provide in-work support post-employment. Programme does not end at job entry.
7
Sequential Phases
Phases R through M. Each has defined objectives, progression criteria, and measurable outcomes. Phase sequence is not negotiable.
2
Named Practitioners
Two qualified associate practitioners assigned per cohort. Same two practitioners deliver every session. Supervised by Programme Directors. No substitution or handover.
12
Maximum Cohort Size
Fixed at twelve for clinical governance reasons. In-person delivery at commissioner-agreed venue. Virtual attendance available for individual sessions.
Built specifically for trauma and chronic illness, not adapted from generic provision
TRIUMPH RECLAIM was not retrofitted from an existing employability programme. Every phase, every session, every assessment tool was designed from the ground up for women whose barriers span health, trauma, identity, and the systems that failed to account for any of them. The programme's theoretical framework draws on polyvagal theory, trauma-informed practice, and chronic illness as systemic barrier. No other programme in this commissioning space integrates all three. This is reflected in the programme's phase design, assessment framework, and practitioner competency requirements.
The same associate practitioner team from first session to graduation with no handover
Most employment programmes use key worker systems, team rotas, or caseload transfers. TRIUMPH RECLAIM assigns two qualified associate practitioners to each cohort from Session G1 through to Phase M. The same two practitioners deliver every session. The evidence is clear: relational continuity is the single most significant driver of sustained outcomes for this population. This design decision increases cost per participant. It is the primary driver of sustained employment outcomes in this population.
In-work support that intensifies at job entry rather than withdrawing
Standard programmes end at job start or provide minimal follow-up. TRIUMPH RECLAIM includes two full phases of post-employment support through Integration and Mastery. Support increases in intensity at the point of job entry because that is when this population is most vulnerable to relapse. The 13 and 26-week sustained outcomes the programme targets are only achievable because of this design. Sustained employment rates at 13 and 26 weeks are only achievable with this design in place.
Practitioners with lived experience of the barriers the programme addresses
Victoria Taylor brings the trauma specialism. Stephanie Brown brings the chronic illness specialism. They designed TRIUMPH RECLAIM together from personal experience of both. They are not theorists who studied this population. They have lived it. A trauma-informed programme that does not understand fluctuating energy and capacity fails. A chronic illness programme that does not address the nervous system and psychological safety fails. This programme addresses both, simultaneously, because its two directors hold one specialism each and neither element is an add-on. That combination exists nowhere else in the commissioning landscape.
Eleven month payback with a three year return exceeding 351%
At £13,000 per participant, the programme cost is higher than generic employability provision. The return is proportionally greater. Each sustained participant generates £15,200 in annual public savings. The programme cost is recovered within eleven months. Cheaper programmes that produce lower sustained outcomes cost the public purse more over time, not less.
This structure allows TRIUMPH RECLAIM to be implemented consistently across services while maintaining participant safety and outcome integrity. The governance suite, phase specifications, and practitioner competency framework are available for review at the scoping call.
Governance and Compliance
The Full Governance Suite
TRIUMPH RECLAIM has a complete governance and compliance framework in place. Every document listed below is available for review at the scoping call. These are not templates. They are programme-specific documents written for the population TRIUMPH RECLAIM serves.
Safeguarding Policy (Level 4 designated lead)
Equality, Diversity, and Inclusion Policy
Data Protection Framework (GDPR compliant)
Quality Assurance Framework
Complaints Policy and Procedure
Risk Register (programme-specific)
Phase Specifications (all seven phases)
Financial Model with full cost breakdown
Evidence Base and Outcome Projections
Commissioner Briefing Pack and Executive Summary
Every document is ready now. Not in development. Not planned. Available for review at the point of first contact. This is the level of preparation you should expect from a programme asking for your investment.
Commissioner Reporting
What You Receive and When
Every commissioner receives a structured reporting suite across the programme lifetime. The target for sustained employment at 13 weeks post-placement is 70% of employment starts, verified through HMRC Real Time Information. Reports are produced to any template the commissioner requires. Where no template is prescribed, the programme uses its own format consistent with DWP outcome evidence standards.
| Report | Timing | Contents |
|---|---|---|
| Referral Quality Report | Quarterly | Referral volumes, conversion rates, reasons for non-acceptance, patterns across referring bodies, and recommendations for improving referral quality. |
| Distance Travelled Report | At Phase E completion | First quantitative evidence of participant progress. Seven-pillar TRIUMPH baseline compared to Phase E re-scores. Evidence of measurable change before any employment outcome is recorded. |
| Interim Outcome Report | Week 30, delivered by week 32 | Cohort retention rate, employment and self-employment starts, projected final outcomes, distance travelled data, cost per outcome to date, and any programme adjustments recommended. |
| Final Outcome Report | Programme end | Comprehensive outcome data: sustained employment at 13 and 26 weeks, self-employment trading evidence, distance travelled analysis, employment quality data, full cost analysis, and programme learning. |
| Post-Programme Milestone Tracking | Up to 12 months post-graduation | 26-week sustained employment milestone tracked for participants who have not yet reached it at graduation. Evidence collected and reported to commissioner on confirmation. |
The Scoping Call
What Happens When You Make Contact
The scoping call is a 60-minute working conversation. It is not a sales call. By the end of it you will know whether TRIUMPH RECLAIM is the right programme for your population, your contract requirements, and your reporting framework. You will have the full governance suite, the financial model, and the evidence base in your hands before the call ends. Most commissioners leave with a clear decision already forming.
01
Your Population
We discuss the specific women in your area. Who they are, what provision has been tried, what has and has not worked, and whether the TRIUMPH RECLAIM population criteria match your cohort.
02
Your Contract
We map your commissioning requirements, outcome targets, reporting obligations, and timeline against the programme structure. We are direct about where there is a fit and where there is not.
03
Your Questions
You receive the full methodology documentation, evidence base, and governance suite in advance. The call is for questions, not discovery. Come prepared and we will use the time well.
04
The Decision
The call ends with a clear next step for both parties. Either we proceed to contract or we do not. There is no ambiguous follow-up. Your time and ours is treated with respect.
There are women in your area right now who need this.
Every month without a programme like this is another month your most complex, most underserved population cycles through provision that was never built for them. The evidence is here. The governance is here. The programme is ready.
The scoping call is sixty minutes. By the end of it you will know whether this is the right fit and exactly what the next step looks like. Cohort places are limited to twelve. The sooner the conversation starts, the sooner her cohort can begin.
Book a Scoping Call Now Request Programme Overview
TRIUMPH RECLAIM is a programme by Mindset + Mastery, founded by Victoria Taylor and Stephanie Brown. We work with women experiencing economic inactivity due to chronic illness, trauma, or both.
Email: info@triumphreclaim.com
Phone: 0208 058 4508
TRIUMPH RECLAIM is a structured employment support programme delivered by Mindset + Mastery Ltd. It is not a regulated health or therapeutic service and does not constitute clinical treatment.
Mindset + Mastery Ltd operates a safeguarding policy for all programme participants. Details available on request.
Mindset + Mastery Ltd · Registered in England and Wales · Company No. 16890773 · Registered Office: 20 Wenlock Road, London, England, N1 7GU
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TRIUMPH RECLAIM® is a registered trademark of Mindset + Mastery Ltd · © 2026
TRIUMPH RECLAIM® is a registered trademark of Mindset + Mastery · © 2026