For Practitioners
For Practitioners Delivering Trauma-Informed Programmes
The methodology. The credentials.
The clinical framework.
TRIUMPH RECLAIM is the only programme in this commissioning space requiring its practitioners to work at the intersection of trauma, chronic illness, and employment simultaneously. This page sets out the theoretical foundations, the qualifications of the Programme Directors, the competency standards every practitioner must meet, and the supervision and safeguarding structures that support every delivery.
The Programme Directors
Victoria Taylor and Stephanie Brown
Victoria Taylor and Stephanie Brown serve as Programme Directors with equal responsibility for clinical governance, quality assurance, practitioner training, and commissioner accountability. Victoria holds the trauma specialism. Stephanie holds the chronic illness specialism. The programme specification integrates both because the target population presents with both simultaneously. Two qualified associate practitioners deliver all group and individual sessions across the full 26-week programme under the supervision and quality assurance of the Programme Directors.
Victoria Taylor
Co-Creator and Programme Director, Trauma Specialism
Victoria knows what complex trauma does to a woman's sense of self, her confidence, her ability to trust, and her belief that she deserves a future, because she has been that woman. She did not study trauma from the outside. She survived it, rebuilt from it, and then made it her life's work to ensure other women never have to navigate that journey alone.
She co-built the entire RECLAIM framework alongside Stephanie, bringing a depth of understanding in trauma recovery, nervous system regulation, and identity reconstruction that only comes from having lived it first and trained in it second.
When she sits across from a woman who has been told she is too complex, too damaged, or too difficult to help, Victoria does not flinch. She has heard those words about herself. And she built a programme that proves every single one of them wrong.
Qualifications and Training
NLP Practitioner and Human Change Therapy Certified
CPD Accredited Trauma Specialist
APT Accredited Trauma Informed Practitioner
APT Trauma Informed Practice (TIP)
Diploma in Safeguarding Adults and Children (Levels 1 to 4)
Designated Safeguarding Lead, TRIUMPH RECLAIM
Stephanie Brown MSc
Co-Creator and Programme Director, Chronic Illness Specialism
Stephanie knows what chronic illness does to a woman's ambition, her career, and her belief that she can have a working life when her body fights her every day, because she has lived that reality for nearly two decades. She never stopped.
She co-built the entire RECLAIM framework alongside Victoria, bringing a depth of understanding in energy management, workplace sustainability, and employment systems that only comes from having navigated them whilst managing your own health.
When she sits across from a woman who has been told she is not well enough to work or not reliable enough to employ, Stephanie does not accept it. She has proved those words wrong her entire professional life. And she built a programme that teaches other women to do the same.
Qualifications and Training
NLP Practitioner and Human Change Therapy Certified
MSc HR Management
CIPD
PTTLS
QLS Level 7 Life Coach
IPHM Holistic Mental Wellness Practitioner
Diploma in Safeguarding Adults and Children (Levels 1 to 4)
MHFA Level 3
Quality Assurance Lead, TRIUMPH RECLAIM
Theoretical Framework
The Clinical Foundations of the Programme
TRIUMPH RECLAIM is not built on a single theoretical model. It draws on a convergent set of frameworks, each chosen because it addresses a specific dimension of the barriers this population faces. A practitioner working within this programme needs fluency across all three bodies of theory.
Polyvagal Theory
Stephen Porges' polyvagal theory provides the neurological foundation for the programme's sequencing. The understanding that goal-directed behaviour is neurologically inaccessible when the nervous system is in a state of threat response determines why the programme begins with physiological safety rather than employment engagement. Practitioners must understand the three neural circuits, the concept of neuroception, and co-regulation as a facilitation tool.
Trauma-Informed Practice
The programme operates across all six principles of trauma-informed practice: safety, trustworthiness and transparency, peer support, collaboration and mutuality, empowerment and choice, and cultural sensitivity. Practitioners must understand trauma responses including dissociation, hyperarousal, and freeze states, and the difference between a trauma response and resistance to the programme.
Chronic Illness as Systemic Barrier
Standard employment support treats health conditions as personal circumstances to work around. TRIUMPH RECLAIM treats chronic illness as a systemic barrier created by the intersection of medical, workplace, and benefits systems that were not designed for fluctuating capacity. Practitioners must understand energy envelope theory, the performance cost of invisible symptoms, the Equality Act 2010 reasonable adjustments framework, and the specific emotional labour of managing chronic illness in professional environments.
Practitioner Standards
What the Programme Requires of Its Practitioners
TRIUMPH RECLAIM practitioners are not generic employment advisors. They are specialist facilitators trained to work at the intersection of trauma, chronic illness, and employment.
The competency requirements below represent the minimum standard for programme delivery. All practitioners complete the TRIUMPH RECLAIM Practitioner Training Programme and are supervised by Victoria and Stephanie before any independent delivery is permitted.
| Ongoing Supervision | Six-weekly individual clinical supervision from a qualified supervisor with trauma-informed expertise, plus monthly group peer supervision. Supervision records maintained. Secondary trauma risk actively monitored. | Supervision logs held on file. Missed supervision reported to lead practitioner within 48 hours. |
Clinical Support Structures
No Practitioner Works Alone in This Programme
TRIUMPH RECLAIM is emotionally demanding work. The structures below are not optional. They are built into the programme's operational framework as a quality assurance mechanism and a professional duty of care.
Clinical Supervision
Every practitioner receives six-weekly individual clinical supervision from a qualified supervisor with trauma-informed expertise, plus monthly group peer supervision. Supervision covers case review, safeguarding, practitioner wellbeing, and continuous professional development. The programme triggers an explicit secondary trauma assessment during the most intensive phases of delivery.
Safeguarding Escalation Protocol
Any session raising a safeguarding concern triggers immediate discussion with Victoria Taylor as designated safeguarding lead. Clinical supervision is arranged within 48 hours of any session requiring safeguarding escalation. Practitioners are never left to manage complex disclosures without immediate support.
Interested in the programme from a practice perspective?
Whether you are exploring a delivery partnership, considering a practitioner role, or evaluating the programme for professional reasons, a direct conversation with Victoria or Stephanie is the right next step.
Book a Scoping Call Request Programme Overview
TRIUMPH RECLAIM is a programme by Mindset + Mastery, founded by Victoria Taylor and Stephanie Brown. We work with women experiencing economic inactivity due to chronic illness, trauma, or both.
Email: info@triumphreclaim.com
Phone: 0208 058 4508
TRIUMPH RECLAIM is a structured employment support programme delivered by Mindset + Mastery Ltd. It is not a regulated health or therapeutic service and does not constitute clinical treatment.
Mindset + Mastery Ltd operates a safeguarding policy for all programme participants. Details available on request.
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TRIUMPH RECLAIM® is a registered trademark of Mindset + Mastery Ltd · © 2026
TRIUMPH RECLAIM® is a registered trademark of Mindset + Mastery · © 2026